❓Frequently Asked Questions
🔸 What is your advantage in the machinery market?
We maintain our own professional maintenance and repair workshops, ensuring every machine meets high-quality standards at competitive prices. We offer a comprehensive range of models and one-stop procurement for all necessary accessories.
🔸 How do we complete a purchase transaction?
The standard procedure involves: Paying a deposit once satisfied → Booking cargo space → Loading → Receiving a copy of the B/L → Paying the balance → Receiving the original B/L.
🔸 What are your standard payment terms?
For EXW/FOB: 30% advanced by T/T, balance before loading. For CIF: 30% advanced by T/T, 40% before loading, and the final balance upon receipt of the B/L copy.
🔸 Can you provide technical support for used equipment?
Yes, we have a team of experienced technicians who provide professional consultations and technical support to ensure your equipment remains in optimal working condition.
🔸 What shipping methods are available for large machinery?
We typically arrange transport via Bulk Ship, Flat Rack, or Containers, depending on the machine size and customer requirements to ensure the most cost-effective and safe delivery.
🔸 Are the working hours on your used machines authentic?
Yes, all working hours (ranging from 200-1000 hrs for recent models) are recorded accurately and reflect the actual usage of the machines.
RLL Logistics
